Citrix Xenapp 6.5 Download
Applicable Products
- XenApp 6.5
- XenApp 6.0 for Windows Server 2008 R2
- XenApp Fundamentals 6.0
XenApp 6.5 Feature Pack 3 Aug 17, 2015 XenApp 6.5 Feature Pack 3 is an update for XenApp 6.5 customers, giving you access to new and recently released Citrix components. Download these individually and install them into your existing deployment. Some components require Platinum or Enterprise editions of XenApp 6.5. Download XenApp product software. Effective with the XenApp 7.11 release in Sep 2016, find XenApp downloads listed under the product ‘Citrix Virtual Apps and Desktops’. May 25, 2016 Hotfix Rollup Pack 7 for Citrix XenApp 6.5 for Microsoft Windows Server 2008 R2. This package contains a software solution that has been replaced by a more recent version available for download from the Citrix support website (support.citrix.com). It is provided merely for your convenience. Citrix recommends applying the most up-to-date.
Information
Citrix Support provides many support tools to help in the troubleshooting of an environment that contains almost any Citrix product. Popular support tools used in XenApp 6.5 would be Citrix Scout, Session Management Tool,License Check Utility, Print Detective,Repair Clipboard Chain, Diagnostics Toolkit etc.
| CTX130147 | Citrix Scout |
| CTX124949 | Citrix Session Management Tool |
| CTX135075 | Citrix Diagnostics Toolkit - 64bit Edition |
| CTX137816 | Citrix Policy Remover Tool - CPRT |
| CTX116474 | Print Detective |
| CTX127491 | Session State Monitor Tool - XenApp/XenDesktop |
| CTX140095 | Troubleshooting Seamless Focus Issues |
| CTX141473 | Citrix RDSWatcher |
| CTX137608 | DSCheck Maintenance Assistant |
| CTX133983 | Citrix IMA Helper |
| CTX106226 | Repair Clipboard Chain 2.0.1 |
| CTX126294 | Complete List of Citrix Support Troubleshooting Tools |
Applicable Products
- XenApp 6.5
- XenApp 6.0 for Windows Server 2008 R2
Information
Based on Citrix Technical Support experience and customer feedback, the following Citrix and Microsoft hotfixes are found to resolve the most common issues with XenApp 6, and XenApp 6.5 running on a Windows Server 2008 R2 platform. These hotfixes focus on basic functionality and stability.
Refer to the complete list of all the available HotFixes for:
XenApp 6.0
XenApp 6.5
- Other XenApp 6.0 Citrix Hotfixes:
XenApp 6.5 Hotfixes
Issue:
- On systems with Fix #LC2702 (included in Hotfix Rollup Pack 6) applications can fail to save on client mapped drives and generate corrupt files instead.
- COM port mapping can intermittently fail.
- Attempts to append data to files on a mapped client drive might fail when the files are opened by users with write-only permissions.
- After enabling the 'client clipboard redirection' policy, the wfshell.exe process might close unexpectedly.
- The svchost.exe process for Terminal Services might close unexpectedly.
Available Software Update:
| XA650R06W2K8R2X64022 - For Citrix XenApp 6.5 for Windows Server 2008 R2 - English |
Issue:
The Citrix Print Manager Service (CpSvc.exe) process might exit unexpectedly.
A deadlock in picadm.sys can prevent servers from accepting new client connections.
With the application instance limit set to '1' per user, attempts to launch a published application are sometimes rejected even if the same user does not have another instance of the application running.
Attempts to launch a published application can fail. The issue occurs when the logon window that prompts users for authentication is mistakenly hidden.
A null pointer can cause the servers to experience a fatal exception that appears on a blue screen with bugcheck code 0x0000003B.
Not responding to a Citrix Receiver Security Warning dialog box when attempting to access a mapped client drive in a session can cause other users' session to become unresponsive if they are using the same published application in their own sessions.
Available Software Update:
| HotFix Rollup Pack 7 for Citrix XenApp 6.5 for Microsoft Windows Server 2008 R2 |
XenApp 6.0 Hotfixes
Issue:
Servers might experience a fatal exception (DRIVER_IRQL_NOT_LESS_OR_EQUAL), displaying a blue screen, on picadm.sys with bugcheck code 0xd1.
Servers might experience a fatal exception, displaying a blue screen, on picadm.sys with bugcheck code 0x22
A deadlock in picadm.sys can cause servers to become unresponsive
On systems with Fix LA4309 (Hotfix XA600R02W2K8R2X64041 or its replacement hotfix) installed, servers might experience a fatal exception, displaying a blue screen, on picadm.sys with bugcheck code 0x00000022.
Available Software Update:
| XA600R02W2K8R2X64051 - For Citrix XenApp 6.0 for Windows Server 2008 R2 - English |
Issue:
A deadlock in picadm.sys can cause servers to become unresponsive. Sessions Already connected might disconnect and prevent servers from accepting new connections.
The IMA Service might become unresponsive, preventing existing sessions from logging off and new sessions from connecting.
Launching several sessions concurrently can cause the server CPU consumption to be higher than expected.
Servers might experience a fatal exception, displaying a blue screen, on picadm.sys.
Servers might experience a fatal exception, displaying a blue screen, on vdtw30.dll.
Users reconnecting to a session can experience logon delays of up to 30 seconds for each WMI filter that is configured.
Available Software Update:
| Hotfix Rollup Pack 2 for Citrix XenApp 6 for Microsoft Windows Server 2008 R2 |
Other XenApp 6.0 Citrix Hotfixes
Issue:
- The Add-XAAutoReplicatedPrinterDriver cmdlet takes a parameter named sourceservername. However, get-help add-xaautoreplicatedprinterdriver – examples incorrectly states that the cmdlet takes a parameter named servername.
- This fix addresses various issues with published icons.
Available Software Update:
| DSCXACmd600W2K8R2X64004 - For XenApp Commands for Citrix XenApp 6.0 - English |
Issue:
- This enhancement is a part of the XenApp Printing Optimization Pack. The Printing Optimization Pack improves the user experience and printing speed by reducing the printer bandwidth required. For more information, including system requirements and required components, see XenApp Printing Optimization Pack in eDocs, the Citrix Product Documentation Library.
Available Software Update:
| DSCXAGPMx100WX64001 - For Citrix Delivery Services Console for XenApp Group Policy Management for Windows x64 - English |
Microsoft Hotfixes (including links to Microsoft hotfix list)
Windows Server 2008 R2 SP1 contains most of the following hotfixes (exceptions noted inline). For a list of all Microsoft Hotfixes included in Windows Server 2008 R2 SP1, refer to Documentation for Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) and click the download link for WS08R2 SP1.xls. Microsoft has published the following KB article specific to Remote Desktop Services: Available Updates for Remote Desktop Services (Terminal Services) in Windows Server 2008 R2.On May 17, 2016, Microsoft released a Convenience Rollup https://support.microsoft.com/en-us/help/3125574/convenience-rollup-update-for-windows-7-sp1-and-windows-server-2008-r2 for Windows 2008 R2 and Windows 7.
This Rollup includes almost all fixes released after SP1 through April 2016. See the article for the list of excluded hotfixes.
1. If you have not yet run Windows Updates, download and install KB 3020369 https://support.microsoft.com/en-us/help/3020369/april-2015-servicing-stack-update-for-windows-7-and-windows-server-200
2. Then install the Convenience Rollup hotfix https://support.microsoft.com/en-us/help/3125574/convenience-rollup-update-for-windows-7-sp1-and-windows-server-2008-r2
Alternatively, you can install individual hotfixes.
When Microsoft hotfixes supersede older hotfixes, the description does not always reflect the exact hotfix it supersedes. To clarify this scenario a note has been added to the following Microsoft hotfix table:
Caution! The descriptions of the Microsoft fixes listed in this article might not exactly match the descriptions in the Microsoft articles for the following Microsoft fixes. This is not an error. The issue description listed by Citrix in the following matrix was resolved by an earlier version of that file however it has been superseded by the article/fix currently listed.
| KB Number | Issue Description | Included in SP1 |
|---|---|---|
| KB2871131- NEW | The size of the following registry hive may exceed the limit: HKEY_USERS.DEFAULT. Therefore, the users cannot connect to the server. | No |
| KB2728738 | You experience a long logon time when you try to log on to a Windows 7-based or a Windows Server 2008 R2-based client computer that uses roaming profiles | No |
| KB2896256 | A remote desktop session cannot start after you add a new user to a computer that is running Windows 7 Service Pack 1 or Windows Server 2008 R2 Service Pack 1 | No |
| KB2778831 | Client Side Rendering Print Provider registry key growth on a Windows Server 2008 R2-based Remote Desktop Session Host server | No |
| KB2775511 | This hotfix rollup contains 90 hotfixes that were released after the release of SP1 for Windows 7 and Windows Server 2008 R2. These hotfixes improve the overall performance and system reliability of Windows 7 SP1-based and Windows Server 2008 R2 SP1-based computers. This hotfix does not replace a previously released hotfix. This rollup update contains the latest version of Windows system files that are updated after the SP1 release. The following are a few of the critical hotfixes that are updated in this rollup update: KB2444328 You cannot access shared files or shared printers in Windows 7 or in Windows Server 2008 R2 KB2551503 A mapped drive that has the non-persistent flag set is displayed as a disconnected drive in Windows 7 or in Windows Server 2008 R2 KB2571388 A Remote Desktop Services session stops responding during the logoff process in Windows Server 2008 or in Windows Server 2008 R2 Or You install the Remote Desktop Session Host role service on a computer that is running Windows Server 2008 or Windows Server 2008 R2. You try to log off a Remote Desktop Services session on the computer. In this scenario, the Remote Desktop Services session stops responding (hangs). After some time, the computer stops accepting incoming Remote Desktop Protocol (RDP) or Independent Computing Architecture (ICA) connections. You must turn off and then restart the computer to recover from this issue. KB2578159 The logon process stops responding in Windows Server 2008 R2 or in Windows 7 KB2661001 On Servers running Windows 2008 R2, the following error messages are displayed during the logon process: 'Please wait for Local Session Manager', and 'The task you are trying to do can't be completed because remote desktop services is currently busy”. 'Please wait for Local Session Manager' message remains for several minutes when you disconnect from a computer that is running Windows Server 2008 or Windows Server 2008 R2 during the logon process KB2617858 Unexpectedly slow startup or logon process in Windows Server 2008 R2 or Windows 7 | No |
| KB2748302 | When you use a Citrix XenApp application on a computer that is running Windows 7 or Windows Server 2008 R2, you receive a Stop error message that resembles the following: STOP 0x0000003B ( 0xC0000005 , Parameter2 , Parameter3 , Parameter4 ) STOP 0x0000003B ( 0x80000001 , Parameter2 , Parameter3 , Parameter4 ) | No |
| KB2647753 | This is a rollup update for the printing core components in Windows 7 and in Windows Server 2008 R2. Some of the fixes in this rollup pack include the following: KB979681 FIX: A legacy HP printer driver may crash when you run a 32-bit application on a computer that is running a 64-bit version of Windows 7 or of Windows Server 2008 R2 KB982728 'Windows cannot connect to printer' error message when you try to create a Point and Print connection to a remote printer from a Windows 7 or Windows Server 2008 R2 based client computer KB2295825 Poor printing performance in Windows 7 or in Windows Server 2008 R2 compared to the performance in Windows Vista or in Windows Server 2008 KB2388142 A computer that is running Windows 7 or Windows Server 2008 R2 intermittently cannot use a shared network printer to print KB2620656 Invalid redirected printers may be available in a Remote Desktop Services session that connects to a RD Session Host server that is running Windows Server 2008 or | No |
| KB2908190 | You install a font update on a computer that's running Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 Service Pack 1 (SP1). However, the system experiences Stop error 0x50 in the Win32k.sys driver. | No |
| KB2920289 | An application or service that uses Winsock API or Winsock Kernel API might randomly stop responding in Windows Server 2008 R2. You configure Internet Protocol Security (Ipsec) on a computer that is running Windows 7 Service Pack 1 or Windows Server 2008 R2 Service Pack 1. When you start the computer, you experience a Stop error when IpSec rules are applied for the first time. | No |
| KB2388142 | A computer that is running Windows 7 or Windows Server 2008 R2 intermittently cannot use a shared network printer to print. | Yes |
| KB2383928 | Remote desktop sessions do not exit completely and you cannot establish new remote desktop sessions to a computer that is running Windows Server 2008 R2. | Yes |
| KB2265716 | A computer that is running Windows Server 2008 R2 stops responding randomly. | Yes |
| KB983460 | Startup takes a long time on a Windows 7 or Windows Server 2008 R2-based computer that has an Intel Nehalem-EX CPU installed. | Yes |
| KB980663 | If a heavy load situation exists or if connectivity issues exist, there is a stop error message in Windows 7 and in Windows Server 2008 R2 as follows: | Yes |
| KB979530 | A Windows Server 2008 R2-based Remote Desktop server denies some connection requests randomly under heavy logon or logoff conditions. | Yes |
| KB917607 | Installing a 32-bit help System 2008R2 might be required if hosting 32-bit applications | No |
| KB975777 | There is a delay when you shut down, restart, or log off on a Windows Server 2008 R2. | Yes |
| KB3014783 | 'RDS busy' or 'The Group Policy Client failed logon' error when you log on to an application in Windows Server 2008 R2 | No |
Recommended XenApp 6.5 Hotfixes prior to Hotfix Rollup Pack 7
All the individual Hotfixes prior to Hotfix Rollup Pack 07 have been replaced by it for XenApp so far. Hotfix Rollup Pack 07 introduces a number of new fixes and enhancements that have not been released previously for a number of issues listed below.
Issues:
The svchost.exe process for Terminal Services might close unexpectedly with an application Event ID 1000 and can cause the Remote Desktop and Receiver connections to the server to fail.
After installing Hotfix Rollup Pack 5, the XTE service fails and drops user sessions.
The ImaSrv.exe process might exit unexpectedly.
Servers might experience a fatal exception, displaying a blue screen, on vdtw30.dll.
Terminal Services can exit unexpectedly on RPM.dll.
A session can be terminated before the first application launches. The issue can occur when a one-minute time-out is exceeded, for example, when the profile share is located across a WAN link rather than on a local share
The CPU consumption of the winlogon.exe process can be higher than usual and cause new connection attempts to fail once a server hosts 70 connections or more. Eventually, servers can experience a fatal exception and need to be restarted.
Pass-through authentication fails in a pass-through client.
After shadowing a session, the win32k.sys and vdtw30.dll files can leave the session unresponsive on the server; the session cannot be reset.
Available Software Update: This Hotfix Rollup Pack replaces most individual hotfixes released for this version of XenApp so far, and introduces a number of new fixes and enhancements that have not been released previously.
| Hotfix Rollup Pack 7 for Citrix XenApp 6.5 for Microsoft Windows Server 2008 R2 |
Recommended XenApp 6.0 Hotfixes prior to Hotfix Rollup Pack 2
All the individual Hotfixes prior to Hotfix Rollup Pack 02 have been replaced by it for XenApp so far. Hotfix Rollup Pack 02 introduces a number of new fixes and enhancements that have not been released previously for a number of issues listed below.
Issues:
When a server running Access Fundamentals/XenApp 6 Fundamentals Edition is in a workgroup, the Citrix license cannot be retrieved and application launch fails, resulting in the following error message: 'License Acquisition failed...'
This fix addresses security vulnerability. For more information, see CTX123359 - Transport Layer Security Renegotiation Vulnerability.
This fix addresses session reliability issues that can occur when using multiple, disparate, client devices to reconnect to the same session.
This fix addresses security vulnerability. For more information, see CTX128169 - Vulnerabilities in XenApp and XenDesktop could result in arbitrary code execution.
Servers might experience a fatal exception, displaying a blue screen, with bugcheck code 0xf4 on IMAAdvanceSrv.exe.
Servers running XenApp 6 can become unresponsive when shutting down. The issue occurs when the picadm.sys driver encounters certain error conditions that prevent it from shutting down in an orderly fashion. Also, servers might experience a fatal exception, displaying a blue screen on picadm.sys with bugcheck code 0x22 (FILE_SYSTEM).
If a session is disconnected while it is still reading or writing a Client Drive Mapping (CDM) file, the resulting deadlock condition can prevent servers from accepting new session requests.
Servers might experience a fatal exception, displaying a blue screen, on picadm.sys. The issue occurs when the user removes a thumb drive from a client device while connected to a session. Dumps indicate that picadm.sys is referencing invalid, possibly disconnected volumes.
When the ReadOnlyMappedDrive registry key (HKEY_LOCAL_MACHINESYSTEMCurrent Control SetservicespicadmParameters) is set to 1, published applications can no longer access and browse mapped client drives.
With folder redirection enabled, servers can experience a fatal exception, displaying a blue screen, on picadm.sys. The issue can be observed when attempting to save a file that was introduced into the session on a USB device attached to and then removed from a thin client device.
Servers with Hotfix XA600W2K8R2X64018 installed can become unresponsive intermittently. The issue occurs when a scheduled reboot is triggered by a Citrix policy while there are active sessions on the server.
With Session Reliability enabled, ICA connection attempts fail if the ICA Listener is bound to a single NIC in a multi-homed environment.
The Citrix SSL Relay Configuration tool can fail to correctly create the outbound connection policies defined in its Connection tab. After applying this fix on affected deployments, the policies are modified to disallow all outgoing connections. As a result, SSL connections can stop working. In order to recreate the correct policies and allow SSL connections to work again, you must rerun the Citrix SSL Relay Configuration tool, verify the policies in its Connection tab and click Apply. The next time the server restarts, the correct policies are in place.
This fix addresses two installation issues:
Hotfixes fail to install on a XA6 server that has not yet had the XenApp Server Role configured.
Installing hotfixes or performing a repair on the base product for Citrix XenApp 6 for Windows Server 2008 R2 can inadvertently remove the Citrix Licensing component, if present, from the system. This fix prevents the Citrix Licensing component from being removed when installing subsequent hotfixes.
Servers might experience a fatal exception, displaying a blue screen while shadowing is started.
This fix addresses security vulnerability. For more information, see Knowledge Center article CTX129430 - Vulnerabilities in XenApp and XenDesktop could result in arbitrary code execution.
Certain applications fail to launch when Administrator Approval Mode is enabled in User Account Control.
This fix addresses the following issues for sessions launched as streamed to server or by a script: 1) The application name can be missing from the session information of the Delivery Services Console Session and not appear under the Applications folder of the Delivery Services Console. 2) Application limits might be ignored. 3) Attempts to reconnect to disconnected sessions might fail.
Certain applications can perform slowly when run in seamless mode
The CPU consumption of the winlogon.exe process can be higher than usual and it might cause new connection attempts to fail once a server hosts 70 connections or more. Eventually, servers can experience a fatal exception and need to be restarted.
Attempts to log on to a XenApp 6 server using Version 7 or earlier versions of the clients can cause svchost.exe to exit unexpectedly. As a result, further connection attempts to the server fail until it is restarted.
The CPU consumption of the CitrixCseEngine.exe process can spike unexpectedly and cause logon delays.
Attempts to launch a published application that resides on a mapped network drive rather than on a XenApp server failure
When connecting to a server running Windows Server 2008 R2 with Service Pack 1, Terminal Services can exit unexpectedly. This causes users to experience a black screen when logging on and the logon process fails to complete.
A rare race condition that occurs when a shadowee disconnects at roughly the same time a shadower connects can cause servers to experience a fatal exception, displaying a blue screen on RPM.dll.
The fix addresses an issue where the IMA Service exits unexpectedly when a network adapter is not bound to an IP address.
Servers might become unresponsive or experience a fatal exception on rpm.dll when an administrator initiates a shadowing session.
Pass-through authentication fails after applying Hotfix XA600W2K8R2X64048.
This enhancement is a part of the XenApp Printing Optimization Pack. The Printing Optimization Pack improves the user experience and printing speed by reducing the printer bandwidth required. For more information, including system requirements, required components, and known issues, see XenApp Printing Optimization Pack in eDocs, the Citrix Product Documentation Library.
This enhancement allows printing within a session using ICA Proxy through Branch Repeater.
During times of heavy logon/logoff activity, sessions can become unresponsive while connecting. The 'Starting <application name>' message appears but the connection attempt fails to complete.
Citrix Xenapp 6.5 Sdk Download
Available Software Update: This Hotfix Rollup Pack replaces most individual hotfixes released for this version of XenApp so far, and introduces a number of new fixes and enhancements that have not been released previously.
Citrix Xenserver 6.5 Download Iso
Citrix Xenapp 6.5 Appcenter Download
| Hotfix Rollup Pack 2 for Citrix XenApp 6 for Microsoft Windows Server 2008 R2 |